badshah 8 Privacy Policy
Your personal information is highly sensitive to us. This policy explains how we collect your information, why we collect it, and how we keep it protected.
Table of Contents
1. Introduction
This Privacy Policy ("Policy") is issued by the badshah 8 platform ("we", "our", or "platform") for its registered members and visitors ("you" or "user"). By using the badshah 8 website and related mobile applications, you accept the terms of this Policy.
Our primary goal is to maintain the confidentiality of your information. This Policy should be read together with our Terms and Conditions, as both documents together form the complete legal framework for using the platform. If any part of this Policy is unclear to you, please contact our support team.
2. Data Collection
badshah 8 collects the following types of information in order to operate its services properly:
2.1 Registration and Identity Information
When creating an account, we collect your full name, date of birth, mobile number, email address, and a username. In some circumstances, identity document details may also be requested for age verification and account security.
2.2 Financial Information
Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay) and transaction history are stored. Complete payment details are not held on our servers — only the necessary reference numbers and transaction records are kept.
2.3 Technical and Usage Information
Your device's IP address, browser type and version, operating system, referral URL, date and time of site visits, and information about your gaming activity on the platform are logged automatically.
2.4 Communication Information
The content of your communications with our support team via live chat or email is stored for quality control and record-keeping purposes.
3. Data Use
Collected information is used for the following purposes:
- Account creation, verification, and management
- Processing deposits, withdrawals, and other financial transactions
- Applying bonuses, promotions, and VIP benefits
- Providing customer support and resolving complaints
- Fraud detection and ensuring account security
- Improving service quality and developing new features
- Fulfilling legal obligations and audit activities
- Personalised experience and relevant communications
We do not sell your information to third parties for marketing purposes without your consent.
4. Data Storage and Security
badshah 8 has implemented industry-standard technical measures to keep your information secure. Our security framework is as follows:
4.1 Encryption and SSL
All data exchanged between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology. Sensitive information stored in the database is also kept in encrypted form.
4.2 Access Control
Only authorised personnel can access your information, and their access is strictly logged. This system is monitored through regular internal audits.
4.3 Data Retention Period
Information is retained for as long as your account is active and, after that, for as long as required by legal obligations. Financial transaction records are generally kept for an extended period. Once no longer needed, data is securely deleted.
5. Sharing Data with Third Parties
badshah 8 may share information with third parties in specific circumstances:
5.1 Service Provider Partners
Limited information necessary for the provision of their services is shared with payment processors (bKash, Nagad, Rocket, Upay), game software providers (such as Pragmatic Play, Evolution, JILI), and technology infrastructure providers. These partners are contractually bound to meet our defined privacy standards.
5.2 Legal Obligations
If we are required to disclose information to comply with a court order, a lawful request from a government authority, or applicable law, we are obliged to do so. In such cases, we will make every effort to notify you in advance where possible.
5.3 Consent-Based Sharing
Outside of the above exceptions, your personal information is not provided to any third party without your explicit consent.
6. Cookie Policy
badshah 8 uses cookies and similar tracking technologies to operate the website and app.
6.1 Types of Cookies
- Essential Cookies: Necessary for maintaining login sessions, security tokens, and storing user preferences.
- Functional Cookies: Used to remember language, preferred game categories, and display settings.
- Analytics Cookies: Collect information to understand site usage patterns, helping to improve service quality.
6.2 Cookie Control
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause some parts of the platform to not function correctly.
7. Your Rights
As a registered member of badshah 8, you have the following rights:
- Right to Access: You can find out what information we hold about you.
- Right to Correction: You can request that incorrect or incomplete information be corrected.
- Right to Deletion: You can request that your information be deleted, beyond what is required by legal obligations.
- Right to Restrict Processing: You can object to the processing of your information for specific purposes.
- Right to Data Portability: You can receive a copy of your information in an easily readable format.
- Right to Withdraw Consent: For information processed on the basis of consent, you can withdraw that consent at any time.
To exercise these rights, contact our support team via live chat or email. We will aim to respond within 30 working days.
Our Responsible Gaming guidelines also contain information on account self-exclusion and setting limits, which is linked to managing your account.
8. Protection of Minors
We do not intentionally collect any information from minors. If a person is found to have registered using false information, their account will be immediately closed and the stored information will be deleted.
If a parent or guardian believes their minor child has submitted information on this platform, please notify our support team immediately.
9. Policy Changes
badshah 8 reserves the right to amend this Privacy Policy when necessary. In the case of significant changes, registered members will be informed via email or a notice on the platform.
Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy. The "Last Updated" date at the top of this page always indicates the date of the current version.
For more details about any changes to the policy or for answers to general questions, please visit our FAQ section.
10. Contact
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:
- Live Chat: Active 24/7, support available in Bengali and English
- Email: [email protected]
Our support team is available seven days a week, twenty-four hours a day. For privacy-related requests, please mention your registered email or mobile number when getting in touch, so we can verify your identity quickly.